What to do ON OR AFTER OCTOBER 2, 2026:
1. Activate and begin using your new West Community Credit Union Debit Card
Call (866) 985-2273 to activate your new West Community Debit
Card.
You can select the same Personal Identification Number (PIN) you’re currently using with
your GMFCU Debit Card.
If any merchant or service provider is storing your GMFCU debit card
for subscriptions or recurring purchases, please update them with your new card information.
2. Gain digital access to your accounts:
IMPORTANT: To register for online/mobile banking, you will need your primary account number. Your account number may be different from what is printed on your checks, so please refer to a recent statement if needed.
3. Pay bills and transfer money:
Enroll in free Bill Pay and establish payees
Login to Online Banking and establish transfers
Review our
Loan Payment options
4. Access new branch locations and resources:
You have 8 More Branch Locations in the STL area, and you're still part of CO-OP Banking!
Frequently Asked Questions:
WILL MY MEMBER/ACCOUNT NUMBER CHANGE?
No. Your Member/Account Number remained the same.
DO I NEED TO CHANGE MY DIRECT DEPOSIT
No. Your direct deposit converted during the merger and will post as normal.
CAN I CONTINUE USING MY GMFCU CHECKS
WILL MY ACH TRANSACTIONS BE IMPACTED BY THE MERGER
No. Your ACH transactions will process as normal. Please note: If you set up an ACH using the Transfer Now feature in GMFCU digital banking that transfer will need to be reestablished. Going forward, any new transaction created via ACH will need the West Community Routing Number (281080315).
WILL I LOSE MY E-STATEMENT HISTORY?
No. After you enroll in West Community e-Statements, up to 12 months of statement history will become available in October.
WILL MY SAVINGS STILL BE FEDERALLY INSURED?
Yes. Your deposits are Federally Insured by the National Credit Union Administration (NCUA) for a minimum of $250,000. We provide additional coverage of a minimum of $750,000 through Excess Share Insurance (ESI) to all members, in addition to the standard $250,000 of deposit insurance protection from the NCUA.
CAN I CONTINUE USING MY CREDIT CARD?
Yes. There is no change to your credit card at this time. Your credit account is owned by a third-party processor, Elan, and they will issue you a new card upon expiration.
WILL I STILL BE ABLE TO USE SHARED BRANCH LOCATIONS?
Yes. West Community is part of the Shared Branch Network. You will continue to have access to CO-OP's 30,000 ATMs and 5,000 Shared Branches.
If you have additional questions or need assistance with your account, please call us at (636) 720-2400.
