What to do after August 2:
1. Activate and begin using your West Community Credit Union Debit Card
Call (866) 985-2273 to activate your new West Community Debit
You can select the same Personal Identification Number (PIN) you’re currently using with
your MOVFCU Debit Card.
2. Quickly gain digital access to your accounts:
MPORTANT: To login to Online and Mobile Banking,
use only your 4 to 6 digit account
include the last 3 digits on your checks.
3. Get ready to pay bills:
Enroll in Bill Pay and establish payees
Login to Online Banking and establish transfers
Check out our
Loan Payment options
4. Check out all of your new branch locations and resources:
Frequently Asked Questions:
No. For your convenience, your Member/Account Number remained the same.
Yes. Your MOVFCU checks will continue to clear as normal. You will receive West Community checks upon reorder.
No. Your direct deposit converted during the merger and will post as normal.
No. Your ACH transactions processed as normal.
BUT going forward, any new transactions established via ACH will need the West Community Routing Number (281080315).
No. Once you enroll in West Community e-Statements you will see 12 months of your e-Statement history.
Yes. Your deposits are Federally Insured by the National Credit Union Administration (NCUA) for a minimum of $250,000. We provide additional coverage of a minimum of $250,000 through Excess Share Insurance (ESI) to all members, in addition to the standard $250,000 of deposit insurance protection from the NCUA.
Yes. On Wed., Aug. 2 you can begin utilizing West Community’s Telephone Teller by calling 866.328.1389, or the West Community main line, 636.720.2400, and selecting option 7 to register.
Yes. West Community is part of the Shared Branch Network. You will continue to have access to CO-OP's 30,000 ATMs and 5,000 Shared Branches.
If you have additional questions or need assistance with your account, please call us at (636) 720-2400.